Today’s stunning announcement by UBS that a rogue trader lost $2 billion presents big communications challenges for the Swiss bank. It will need to be forthcoming with regulators about the reasons for the loss and the breakdown in the bank’s internal controls. It must reassure private clients that their assets are safe, keep valued employees […]

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It’s hard to know if Standard & Poor’s believed its Friday-night downgrade of the US credit rating was a routine action or something unusual.  After all, the agency had warned about the risks of a downgrade, and many in the market believed it was possible, if not likely.   And it announced the decision in the […]

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Here are some quick observations on social media compliance issues for financial services firms, following a workshop I attended yesterday at BDI.  There were great insights and lively discussions. First, adoption of social media by financial services firms is still in its early stages, but it’s growing.  Since FINRA issued regulatory guidance in January 2010, […]

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