Tag: Royal Bank of Scotland

There’s long been a debate about whether a company’s culture makes any difference in how it performs.  Culture often is derided as the “soft stuff” that is nice to have but not really essential to a company’s success.  Indeed, Sandy Weill once famously quipped that culture was “something they put in yogurt.”  (Of course, we know how things turned out at Citigroup.) Research by Professor Jim Heskett of the Harvard Business School has demonstrated the value of a strong corporate culture.  He estimates that companies with effective cultures outperform their peers by as much as 30%. But there’s now evide... Read More