After its skillful communication the day following an embarrassing trading debacle, Knight Capital Group has gone quiet.  That’s odd, because the firm seems to have stabilized itself, with news reports saying it secured fresh financing and dealers resumed routing trade orders to the firm.  But without more communication from Knight, speculation about its future is […]

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Today’s stunning announcement by UBS that a rogue trader lost $2 billion presents big communications challenges for the Swiss bank. It will need to be forthcoming with regulators about the reasons for the loss and the breakdown in the bank’s internal controls. It must reassure private clients that their assets are safe, keep valued employees […]

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