Presidential elections often produce useful communication lessons.  Mitt Romney provided one in recent weeks as he struggled to address two big issues – his personal tax returns and Bain Capital’s jobs outsourcing.  It’s an example of the risks that come with inauthentic communication.

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Here’s some free advice for Mitt Romney: Release your income tax returns now.  Right now.  Don’t wait “until April” as you’ve said in the past, or give a vague estimate of your effective tax rate, as you did earlier today.  Do it now so you can address facts, instead of conjecture and speculation. According to […]

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